1. Acceptance of Terms

By accessing or using Enlightn’s websites or services, you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use our services.

2. Who Can Use the Service

• Clients (sample providers): You must provide accurate information when creating an account and are responsible for maintaining the security of your credentials.

• Respondents: If you participate in a profiling questionnaire through our platform or a partner, you do so voluntarily. You must provide truthful answers and not misuse the service.

3. Use of Services

You may use Enlightn only for lawful purposes. You agree not to:

• Misuse or interfere with the platform

• Attempt to reverse-engineer, copy, or resell our technology without consent

• Submit false, misleading, or harmful information

4. Respondent data

Respondent data collected through profiling forms is processed in a de-identified form.

• Clients are responsible for ensuring proper consent from respondents before sharing data with Enlightn.

• Enlightn processes data only to provide survey targeting and related services.

5. Service Availability (SLA)

We aim to keep our platform available with a high level of reliability. While temporary interruptions may occur, Enlightn will use reasonable efforts to maintain uptime and support. Specific service-level agreements (SLAs) may be provided in separate contracts with clients.

6. Intellectual Property

• All software, APIs, algorithms, and content on Enlightn are owned by Enlightn Technologies.

• Clients retain ownership of their own data and content submitted through the platform.

7. Privacy

Your use of Enlightn is also governed by our Privacy Policy, which explains how we collect, use, and protect information.

8. Disclaimers and Liability

• Enlightn is provided “as is” without warranties of any kind.

• We are not responsible for errors, downtime, or data loss beyond our reasonable control.

• To the extent permitted by law, Enlightn’s liability is limited to direct damages only.

9. Termination

We may suspend or terminate your access if you violate these Terms or misuse the service. Clients may stop using the service at any time by closing their account.

10. Governing Law

These Terms are governed by the laws of the Province of Québec and the laws of Canada applicable therein.

11. Contact

For any questions about these Terms, please contact us:

Email: privacy@enlightn.io